This policy explains what personal data Founder Frame collects, why, and what control you have over it. We keep it short and collect only what we need to talk to you and do the work.
Who we are
Founder Frame is a video content studio run by Tomás Anastácio, a sole trader based in Lisbon, Portugal. For the personal data described here, we are the data controller under the EU General Data Protection Regulation (GDPR).
For anything privacy-related, write to hello@founderframestudio.com. A real person reads every message.
What we collect
- When you book a call: your name, work email, the time you pick and, if you add it, a link to your podcast or content.
- When you email us: your email address and whatever you choose to write.
- When you become a client: billing details, the recordings and material you send us, and our messages about the work.
- Technical data: our hosting provider records standard server logs (such as IP address, browser and time of visit) to keep the site running and secure.
The "See your clips" box only fills in the booking form in your own browser. That link is not sent to us unless you submit the booking.
We don't buy contact lists and we don't collect sensitive personal data.
Why we use it
| Purpose | Legal basis |
|---|---|
| Arranging and holding the call you asked for, and sending you a proposal | Steps before a contract, at your request (Art. 6(1)(b)) |
| Delivering the service, invoicing and support | Performance of a contract (Art. 6(1)(b)) |
| Keeping invoices and accounting records | Legal obligation (Art. 6(1)(c)) |
| Replying to messages, following up on a call, and keeping the site secure | Legitimate interests (Art. 6(1)(f)) |
| Showing your work or testimonial in our portfolio | Your consent, which you can withdraw at any time (Art. 6(1)(a)) |
We don't sell your data and we don't make automated decisions about you.
How long we keep it
- Booking and enquiry data: up to 12 months after our last conversation if you don't become a client. After that it is deleted.
- Client data: for the length of our work together. Project files are deleted within 90 days of the end of the contract unless you ask us to keep them.
- Invoices and accounting records: 10 years, as Portuguese law requires.
- Server logs: kept by our hosting provider for a short period, usually days.
Your rights
You can ask us to:
- give you a copy of the data we hold about you;
- correct anything that is wrong;
- delete your data;
- restrict or object to how we use it, including any follow-up emails;
- send your data to you or another provider in a portable format;
- withdraw consent you gave earlier, such as for a portfolio feature.
Email hello@founderframestudio.com and we'll reply within one month. If you're not happy with our answer, you can complain to the Portuguese data protection authority, the CNPD, or to the authority in your own country.
Changes to this policy
If we change how we handle data, we'll update this page and the date at the top. If a change is significant and we have your email, we'll tell you directly.
See also our terms of service.