About these terms

These terms cover your use of this website and give an overview of how Founder Frame works with clients. Founder Frame is run by Tomás Anastácio, a sole trader based in Lisbon, Portugal. Contact: hello@founderframestudio.com.

By using this site, you agree to these terms. If you become a client, we will also sign a written service agreement. If the agreement and these terms ever differ, the agreement wins.

Using this website

• The content on this site, including text, design, video and graphics, belongs to Founder Frame or is used with permission. Please don't copy or reuse it without asking.
• Don't misuse the site, for example by trying to break it, overload it or submit false bookings.
• We try to keep everything accurate and up to date, but the site is provided "as is" and may occasionally contain errors.

Results and examples

The view counts and analytics shown on this site come from accounts our founder edited for before Founder Frame was set up. Items marked "illustrative" are examples of how the service works, not records of real client work.

Content performance depends on many things outside our control, including platform algorithms, your audience and your offer. We do not guarantee any particular number of views, followers, leads or revenue.

How the service works

• Plans and prices. Our retainers and their prices are shown on the pricing section of this site, in US dollars and excluding any applicable taxes. The exact scope, price and start date are confirmed in your written proposal and agreement.
• Minimum term. Every plan has a three-month minimum. After that it continues month to month and either side can end it with 30 days' written notice.
• Payment. Billing is monthly and in advance, or quarterly in advance if you choose that option. Work is scheduled once payment is received. If an invoice is unpaid for more than 14 days, we may pause work until it is settled.
• Revisions and delivery. The number of revision rounds and delivery times depend on your plan. Delivery times start once we have your raw recording and any material we asked for.
• Founding-client offer. Founding clients get a reduced rate in exchange for a short video testimonial and permission to publish a case study about the results. The details are set out in the agreement.
• First-month guarantee. If you are not happy with the content we deliver in your first month, tell us in writing within 7 days of the end of that month and we will refund that month's fee in full. The refund ends the agreement and covers the first month only.

Your responsibilities

• You confirm that you own, or have permission to use, everything you send us. That includes recordings, logos, music, and the image and voice of any guests who appear.
• You approve every piece of content before it is published. Nothing goes live without your approval.
• You are responsible for the claims made in your content. If you work in a regulated field such as law, medicine or finance, we'll keep content educational, but compliance with your professional rules stays with you.
• If we post on your behalf, you give us the access we need and you can remove it at any time.

Who owns the content

You do. Once the relevant invoice is paid, you own the final files we deliver to you. Our own tools, templates, presets and working methods remain ours.

We only feature your work in our portfolio or marketing with your permission, and we're happy to sign an NDA.

Liability

We do careful work and stand behind it. Even so, to the extent the law allows:

• we are not liable for indirect losses such as lost profits, lost opportunities or damage to reputation;
• our total liability for any claim connected with our services is limited to the fees you paid us in the three months before the claim arose.

Nothing in these terms limits liability where the law does not allow it, such as for fraud or wilful misconduct.

Governing law

Our services are designed for businesses and professionals. If you use them as a consumer, you keep all the rights the law gives you, and nothing here takes those rights away.

These terms are governed by Portuguese law. Any dispute will go to the courts of Lisbon, unless the law gives you the right to bring it somewhere else.

Changes to these terms

We may update these terms from time to time. The date at the top always shows the latest version. Changes do not affect a signed agreement unless both sides agree to them in writing.